Packing and Transportation
●Packaging: In order to ensure the integrity of product appearance, we will choose cartons, wooden pallets and wooden pallets according to customer needs.
●Delivery time: Each reducer is manufactured and tested in accordance with strict and fixed procedures to ensure that the quality is correct before leaving the factory and delivery on time.
●Transportation mode: We will choose the most suitable mode of transportation for our customers according to the weight and size of the goods. We can also choose the mode of transportation according to the needs of our customers.
●Receiving and after-sales service: After receiving the goods, please check whether they are in good condition. We will provide customers with perfect after-sales service.
FAQ
Q:What information should I tell you to confirm speed reducer?
A: Model/Size, Transmission Ratio, Shaft directions & Order quantity.
Q:What if I don't know which gear reducer I need?
A:Don't worry, Send as much information as you can, our team will help you find the right one you are looking for.
Q:What should I provide if I want to order NON-STANDERD speed reducers?
A: Drafts, Dimensions, Pictures and samples if possible.
Q:What is the MOQ?
A: It is OK for one or small pieces trial order for quality testing.
Q:How long should I wait for the feedback after I send the inquiry?
A: Within 12 hours
Q:What is the payment term?
A:You can pay via T/T(40% in advance+60% before delivery), L/C
Q:What is the delivery time?
A:Normally is 20-30days after order, for special model or big quantity please email to us for checking.
Q:What is the guarantee time?
A:12months
